FAQ

Does my problem belong in a chiropractor’s office?

Our first priority is to help you determine what your condition is, and then discuss your treatment options.  We treat many different conditions and patients are often surprised at what a chiropractor can help with.  If your condition is not something we can help with, we will not hesitate to refer you out so that you may receive the care you need.  We would be happy to discuss your individual condition or answer any questions that you may have and help you decide which avenue of care would be best for you. Please feel free to contact us.

When can I be seen?

We recognize that your time is no less valuable than ours. We will do all we can to get you in as quickly as possible at a time that works with your schedule. At Chiropractic Care of Tri-Cities, we want you to have relief as quickly as possible.

Our office is open Monday thru Friday 8:00 am-5:30 pm. Our doctors’ home numbers are on our office answering machine if an emergency arises.

Are X-rays necessary?

X-rays, as well as other additional procedures, are only performed on an as-needed basis. It has always been our philosophy that x-rays should never be taken unless absolutely necessary.  However, if X-rays are needed, it would be a disservice to neglect them. Sometimes obtaining additional information can speed recovery and thus minimize the overall cost. The final decision for any procedure is always made by our patients.  Should we decide together that X-rays are necessary, we have an on-site high-quality digital X-ray suite.  X-rays are typically taken and reviewed with you at the time of your appointment.

How much will my care cost?

Different conditions and circumstances determine the need for care and therefore costs vary from office to office. When comparing chiropractic offices, patients may only consider how much the first visit will cost and tend to choose the office with the least expensive initial charge, or “introductory visit”. The cost of care, however, is not the price of the initial visit, but how much one will have paid once treatment is finished.   Dr. Lucas, Dr. White, and Dr. Ramos are very conservative in care, minimizing the number of visits a patient needs to receive. Studies were done by State and National insurance companies have regularly demonstrated that our doctors schedule patients for fewer visits and charge less per condition, than many other chiropractors. Our office can work with you to try to make your care affordable, and we offer a time of service discount for those whose insurance does not cover chiropractic.

What conditions do you treat?

The providers at Chiropractic Care of Tri-Cities focus primarily on acute and chronic pain conditions related to the neuromusculoskeletal system.  This includes but is not limited to:

  • Neck, back, pelvis, and hip pain, stiffness, reduced range of motion, muscle spasm or cramping
  • Disc injuries such as disc bulge or herniation, sciatic pain, radiating and referred nerve pain
  • Headache and migraines, TMJ syndrome, and vertigo
  • Automobile accidents, work injury, and personal injury
  • Pregnancy, infancy, and pediatric conditions such as breach, colic, reflux, torticollis
  • Shoulder and arm pain such as rotator cuff, tennis elbow, carpal tunnel
  • Leg, knee, ankle, and foot pain such as IT band syndrome and plantar fascitis

What treatment might I expect and is it painful?

Most of our chiropractic patients are in need of spinal care although other health conditions are also addressed. Our treatment is used to try to restore normal function to the joints, muscles, ligaments, and nerves. At one count as many as 50 different chiropractic treatment techniques were used across the country. Each chiropractor uses primarily 2 or 3 techniques. The treatments our doctors use gentle manual techniques that are fully explained prior to care. We never expect additional pain or problems. We don’t believe it is necessary to hurt to get better. Additionally, recommendations for home care and or referral to other practitioners are made as necessary.

What if you can’t help me?

We believe you need the care that can provide the best and quickest relief. That may not be in our office. Our doctors have an excellent working relationship with local medical doctors, physical therapists, massage therapists, acupuncturists, naturopaths, and other chiropractors. We expect patients to get better. That may mean co-treatment with other professionals, referral for testing, or transfer to another doctor.

Does my insurance cover chiropractic?

Insurance usually pays for chiropractic. We will bill insurance claims on your behalf. We are preferred providers for most insurance carriers that have chiropractic benefits, including HMOs (like Group Health) and PPOs (like Blue Cross), and Medicare Part B. We are part of the Labor and Industries provider network allowing us to provide care for workman’s compensation claims due to on-the-job injuries. We also help individuals who have been involved in auto accidents and personal injury claims. We have a long history of working with attorneys and providing what is needed to satisfy all parties.

Am I covered? Call us for verification: (509) 946-0631